Changing Your Cloud Recording Plan

Changing Your Cloud PVR Plan in the Customer Zone

To change your cloud recording plan, log in to your customer zone and click the settings icon in the TV Service section of the home page.

Then, select Modify my channels in the upper right corner of the screen.

On the next page, scroll all the way down to the Manage my additional services section and click on it to open it. To see the price and details of each recording plan, click on the information icon to learn more.

Click the Activate button of the plan that suits you to make your selection. Don’t worry! This won’t activate it right away, you’ll still have the opportunity to review your order before making it final.

The PVR plan you choose will be added to your selection summary – displayed on the right side of the page – along with your existing plan. To finalize your selection, click Continue.

An order summary will pop up. The full list of the channels in your plan as well as the PVR plan you selected will be displayed. To submit your order, click the Process order button.

Congratulations! Your plan has been changed!